Submitting a P.O.

We accept authorized purchase orders from U.S. Schools and Institutions. You must complete our Order Form for your P.O. to be eligible for Net 30 Payment Terms. We do not accept purchase orders as attachments via email. We do accept P.O.s in either of these formats:

  • Complete our P.O. Submission Form online here and upload your P.O.

  • Print and complete our Printable Order Form and mail or fax in with your P.O.

 

FAX: 828-252-7500

Mail to:
Centering on Children, Inc
2004 Riverside Dr, Loft 2, Suite S
Asheville, NC  28804

 

Guidelines for Faxing/Mailing your P.O.

To process your order, we must have the following information:

-The full billing name, address and phone number for accounts payable
(in most cases for schools, this is the school district)

-Whether your district has ordered from us previously (if so, you will already be in our database)--we are able to accommodate multiple shipping addresses but all orders are listed under the full accounts payable name

-Phone number and/or email address for your purchasing department, in the event that we need to contact you to clarify any part of the order

-Any special shipping instructions, such as: rush shipping or delivery needed by a certain date, shipping to someone's attention, school closing dates due to holidays/breaks, etc

-Accurate total costs--current shipping costs for your region are listed on the order form--please include this amount in your calculations; only orders shipping to a non-tax exempt organization in the state of NC are subject to sales tax. Please be sure your accurate combined state/county sales tax is figured in if this applies to you and do be aware that shipping is taxable under NC law.

-A physical ship-to address (UPS does not ship to P.O. boxes)

-Please be sure all this information is legible!

 

Questions about Existing Orders & Multiple Requests

If you are calling about an existing order and do not have the packing slip number, please reference your full bill-to name (usually, the district).  The packing slip will note your purchase order number for your records and convenience but we are unable to research the order with this number alone.  Because of this, if you submit the same purchase order twice, we have no way of checking whether it's a duplicate number.  Please keep good records regarding date & method of order (online or by fax), as paying return shipping costs for unwanted orders which have been duplicated due to repeated submissions is your responsibility.

 

Time frame for Delivery of Orders

You can expect delivery of your order in 2-4 weeks.  If you have budgeting or time constraints requiring earlier delivery, please call and discuss the feasibility/costs associated with filling these needs.  We are happy to meet any special needs of this sort when possible.

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